Privacy Policy

Last updated: 4 October 2026

At The Monkey Uncle (“we”, “us”, “our”), we respect your privacy and are committed to protecting the personal information you provide when you visit or purchase from themonkeyuncle.com (“Website”).

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and how you can contact us regarding your information.

1. Information We Collect

When you browse our Website, create an account, place an order, contact us, or otherwise interact with our services, we may collect information necessary to operate our online store.

Information you provide to us

Depending on how you interact with our Website, this may include:

Name
Billing address
Shipping address
Email address
Phone number
Order and purchase details
Information provided when contacting customer support
Account information, if you create an account
Information you voluntarily provide through contact or enquiry forms

Payment information

When you make a purchase, payment information is processed through the payment service provider or payment gateway selected at checkout.

We may receive information such as the payment status, transaction reference and payment method. We do not intend to store complete card or other sensitive payment credentials on our Website when these are processed directly by the applicable payment service provider.

2. Device and Website Usage Information

When you visit our Website, certain technical information may be collected automatically, such as:

IP address
Browser type and version
Device type
Operating system
Approximate location information derived from technical data
Pages or products viewed
Referring website
Search terms or interactions with the Website
Date and time of visits
Information about how you use and navigate our Website

This information helps us operate, secure and improve the Website and understand how visitors use our store.

3. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Process payments
Arrange shipping and delivery
Send order confirmations and other transaction-related communications
Provide customer support
Respond to enquiries
Manage customer accounts
Process returns, refunds and other order-related requests
Detect and help prevent fraud, abuse and unauthorized transactions
Maintain and improve our Website
Understand how customers use our Website
Improve our products, services and shopping experience
Send information about products, offers or promotions where permitted and where you have chosen to receive such communications
Comply with applicable legal and regulatory requirements

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to provide essential store functionality and improve your browsing experience.

Cookies may be used for purposes such as:

Remembering items in your shopping cart
Maintaining customer sessions and account functionality
Supporting checkout
Remembering preferences
Understanding Website usage
Measuring Website performance
Supporting analytics and advertising, where applicable

Some cookies are necessary for the Website to function properly. Other cookies may be used by third-party services that we may use on the Website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of shopping cart, checkout, account or other parts of the Website.

5. Analytics

We may use analytics services to understand how visitors use our Website and to improve our products, content and shopping experience.

These services may collect information such as pages visited, interactions, device information and general Website usage information.

We may use services such as Google Analytics or similar analytics tools when they are enabled on our Website.

6. Advertising and Marketing

We may use advertising and marketing technologies to measure advertising performance, understand customer interactions and promote our products.

Depending on the services enabled on our Website, these may include technologies provided by platforms such as:

Google Ads
Meta/Facebook
Other advertising or marketing service providers

These technologies may use cookies, pixels or similar technologies to collect information about Website visits, purchases and interactions with advertisements.

The specific advertising and analytics services used by our Website may change over time as our business and marketing activities develop.

Where required, applicable consent and privacy controls will be provided for relevant technologies.

7. Sharing Personal Information

We may share personal information with service providers and business partners where necessary to operate our store and provide services to you.

For example, information may be shared with:

WooCommerce and related website/service providers
Payment gateways and payment service providers
Shipping and logistics providers
Website hosting and technical service providers
Analytics providers
Advertising and marketing providers, where applicable
Customer support or communication service providers

We only share information where reasonably necessary for the relevant business purpose or where required or permitted by applicable law.

We may also disclose information where necessary to:

Comply with legal obligations
Respond to lawful requests from authorities
Prevent fraud or unauthorized activity
Protect our rights, property or customers
Investigate security or other violations

8. Order and Shipping Information

When you place an order, we use your contact and delivery information to process and fulfill the order.

This may include sharing the necessary information with our payment and shipping partners so that your order can be processed and delivered.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, accounting, legal, security and legitimate business requirements.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

10. Account Information

If you create an account on our Website, information associated with your account may be retained so that you can access your account, view orders and use account-related services.

You should keep your account credentials confidential and notify us if you believe your account has been accessed without authorization.

11. Children’s Privacy

The Monkey Uncle sells products intended for babies and children. However, our Website and purchasing process are intended to be used by parents, guardians and other adults who are authorized to make purchases.

We do not knowingly seek to collect personal information directly from children for their own independent use of the Website.

If you believe that a child has provided personal information to us without appropriate parental or guardian involvement, please contact us so that we can review the situation and take appropriate action.

12. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

13. Third-Party Websites and Services

Our Website may contain links to third-party websites or services.

Those websites operate under their own privacy policies and terms. We are not responsible for the privacy practices or content of third-party websites that we do not control.

14. Your Privacy Choices

Depending on the information and circumstances, you may contact us regarding:

The personal information we hold about you
Updating inaccurate information
Questions about how your information is used
Marketing communications
Requests concerning your personal information

Where applicable, we will consider and respond to such requests in accordance with applicable law.

You may also unsubscribe from marketing emails by using the unsubscribe option provided in those communications.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, services, legal requirements or privacy practices.

When we make changes, we will update the “Last updated” date at the beginning of this policy.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

The Monkey Uncle
Email: contact@themonkeyuncle.com

Address:
Vishwanath Nagar, Itarhi Road, Near PC College
Buxar, Bihar 802103, India